Terms & Conditions

Welcome to Fine Work Kenya Limited (“Company,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website, services, and products. By accessing or using our website (www.finework.co.ke), you agree to comply with these terms. If you do not agree, please refrain from using our services.

1. Definitions

• “Website” refers to www.finework.co.ke.
• “User” refers to any person or entity accessing our website or services.
• “Services” include fire protection solutions, mechanical engineering services, installations, maintenance, and consultancy.
• “Products” include fire extinguishers, fire alarms, suppression systems, and related accessories.

2. Use of Our Website

• The website is intended for informational and business purposes only.
• You must be at least 18 years old or have parental consent to use our services.
• You agree not to engage in unlawful or fraudulent activities while using our website.

3. Orders, Payments, and Pricing

• All product prices are listed in Kenyan Shillings (KES) unless stated otherwise.
• Payment must be made in full before products are dispatched or services are rendered.
• We reserve the right to change product prices or service rates without prior notice.

4. Service Terms

• Our services, including installation, maintenance, fire risk assessment, and training, will be provided as per our agreement with clients.
• Clients are responsible for providing accurate information for service execution.
• Delays due to unforeseen circumstances (e.g., force majeure events) will be communicated promptly.

5. Warranties and Liability

• We provide warranties on selected fire protection products and installations. Warranty details will be provided upon purchase.
• We are not liable for damages caused by misuse, improper maintenance, third-party interference, or failure to follow safety guidelines.
• Clients must adhere to recommended inspection and maintenance schedules for optimal system performance.

6. Intellectual Property Rights

• All website content, including text, images, and logos, is owned by Fine Work Kenya Limited.
• You may not copy, reproduce, or distribute any content without our written permission.

7. Privacy and Data Protection

• We collect and process personal data in accordance with our Privacy Policy.
• By using our website, you consent to our data collection and usage practices.

8. Limitation of Liability

• We are not liable for indirect, incidental, or consequential damages arising from the use of our website, services, or products.
• Our maximum liability in any claim shall not exceed the amount paid for the specific product or service.

9. Termination of Services

• We reserve the right to terminate services or access to our website if a user violates these Terms and Conditions.
• Termination does not relieve clients from obligations related to pending payments or contractual agreements.

10. Governing Law & Dispute Resolution

• These Terms and Conditions are governed by Kenyan law.
• Any disputes will be resolved through negotiation, mediation, or arbitration before legal proceedings.

11. Changes to These Terms

We may update these Terms and Conditions periodically. Changes will be posted on this page, and continued use of our website or services implies acceptance.